Why A Business T1 Line Should Help Lower Your Expenses

You ought to consider a business T1 line if your business could benefit from a highly reliable phone and Internet service that will reduce your total telecom expenses. If your business has more than seven individual phone lines and your employees use the Internet, your business is a great candidate to cut costs with a business T1 line.

What Precisely is a T1 Line?

A T1 line is a dedicated line carrying digital data between your location and your phone company's customer office. It has a throughput of 1.544 Mbps that you can think of as being divided into 24 channels.

When a business T1 line is dedicated to phone service, it can process 24 simultaneous external phone calls. Each call is carried on a discrete "channel" or slice of the data stream. Your T1 line and your internal phone lines plug into a PBX device that is your private branch exchange--like your own phone company. The PBX allows internal calling with a 3 or 4 digit extension, provides services like voice mail, call waiting, hunt groups, music on hold, and other functions. Your PBX also handles 24 external calls simultaneously. For a lot of businesses this handles the external calling requirements of 100 or more employees.

Another version of T1 is T1 PRI which is used in customer service centers where customer reps review customer records with your customers. With T1 PRI, there are 23 voice channels and a data channel that can be connected to a server. When a customer calls, the caller ID information is passed to the server which pulls up and displays the customer record on the computer screen of the customer representative as they are answering the incoming call.

Your business T1 line may be dedicated to Internet access. You could plug the T1 line into a card in your LAN server to provide a bandwidth of 1.544 Mbps to the Internet. This speed is equal to 30 to 60 dialup connections (depending on the dialup line quality). Since the T1 line is digital, there will be no degradation due to crosstalk or line noise.

Alternately, your T1 line may integrate both phone and Internet services. You would dedicate a certain number of "channels" to phone service and the rest to the Internet. An added card in the PBX streams the Internet data to an interface card in your LAN server. This is a widely used option for numerous small and medium sized businesses.

How Will You Reduce Expenses With a Business T1 Line?

Think about a business that wants to replace their existing individual phone lines and their Internet service provider with a T1 line. The main reduction in costs is due to the elimination of the monthly costs for the individual phone lines as well as your Internet access charges.

Your ongoing overhead will include a monthly lease expense for the T1 line and phone charges which come packaged with the T1 line. The cost to you for a T1 line chiefly depends on the distance between your business and the phone company's customer office. In addition, there will be one time expenses for the PBX device and other interface devices and cabling that your physical plant requires. There will also be continuing maintenance fees related to the PBX and other devices.

Lots of small and medium businesses find a T1 line to be an effective means to cut down on costs as well as give higher quality and dependability to their customers and employees. You ought to get a business T1 line quote to determine if this is a profitable choice for your business.

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Typical T1 line costs run from $350 to $850 a month. What will determine the T1 line costs in your case and what benefits will result from a T1 line?

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